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WHAT YOU NEED TO KNOW

CLIENT TERMS OF SERVICE

All photos, videos, or any other media produced (or commissioned by) is the sole property of NOMADIC CREATIVE LLC. The client (commissioner) will hold, in perpetuity full commercial rights and distribution. NOMADIC CREATIVE LLC will protect and pursue those who violate our copyright.

We create these documents, so we are all on the same page. Which, in this case, is an actual webpage that everyone can review. It’s open and available. This agreement is binding and nonnegotiable, by using our services, you agree to the terms of service, but don’t worry, we have made them easy to understand. NOMADIC CREATIVE LLC holds all rights to the photos/media/videos exclusively. This is laid out clearly in the sections below:

Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. Therefore we urge you to read them carefully, we have done our best to make it easy to understand. Here are the basics: The full creative requested by any client or commissioner will not be delivered until the final payment has been processed.

The full creative content (what you requested, plus what we create for you without explicit request) will be sent via link for your download. The client has 60 days to download. The content produced will be made available to download for 60 days, at which point the files will be moved to cold storage and a request must be made to get them. But we move so fast, you will be will probably have another job for us by then.

Changes, once the contract has been initiated, will be considered, but may result in additional charges to meet your specific needs. The agreed upon changes will be subject to time availability and fees. These fees are subject to change and are guided by the terms of service agreement and referenced to how we price.

Copyright

This is where it maybe a little different for most people. We have a new way of handling copyright; it's amazing, and takes the worry off of you while keeping everyone happy. By default, Nomadic Creative owns all images and content created because of working with Nomadic Creative. You, the client, are granted the rights to use in perpetuity and to modify, but never re-sell to anyone. We provide the storage of the backups, and protection of the copyrights of the images. Content published on this website (or our files we provide links to that are stored on servers that we control) including digital downloads, images, video, texts, graphics, logos, etc. is the property of Nomadic Creative and protected by international copyright laws. In addition, we grant limited rights for promotional use to the creator, but only after you, the client, give the go ahead. The entire compilation of the content found on this website is the exclusive property of Nomadic Creative LLC.

Here is how the rights are laid out

Client

The client gets the usage of the material (photos and video) in perpetuity and can distribute (post or use for advertising) modify (add text or change the color) at will, forever… and ever. But with great power comes great responsibility; the client is not allowed to resell the imagery [in any variation], to anyone, ever.

Content Creators

Creators, with Nomadic Creative permission, get to use the material for self-promotion only; they are not allowed to sell the photos ever. Nomadic Creative LLC may use any images and video created for Nomadic Creative Clients in promotion of NOMCRE and the Client, because we are proud of the work we do. Promotion may include but is not limited to social media, traditional marketing methods, and any other promotions that arise. Nomadic Creative owns the copyrights on any materials produced because of working with Nomadic Creative, and that’s how we get to protect them. We worry about the follow up, so you can focus on selling your product. Follow-up may include taking legal action against people or companies using our and your images.

Communications

All communication between client and creators should be electronic and conducted over the mechanisms Nomadic Creative has provided through our web service. Communication directly with Nomadic Creative occurs every time you send us an email or visit our website. We consider this communicating with us. Therefore, you hereby consent to receive communications from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing. This includes the in-site chat feature. So, make sure you ‘HI’ to your creator!

Applicable Law

By visiting this website, using our services, you agree that the laws of the United States, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between NOMADIC CREATIVE LLC. and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court and you consent to exclusive jurisdiction and venue of such courts. Or even easier, just give us a call and we will do our absolute best to make the situation right.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

Payments and refunds

We require a 20% deposit, nonrefundable, and second nonrefundable of another 50% is required to start the job. The remaining 30% is required to obtain the full high-quality content. We reserve all rights to terminate any accounts, edit or remove content and cancel orders in their sole discretion for any reason whatsoever. We reserve the right to update this document anytime.

Refunds

There are no refunds. Period. But, Nomadic Creative will always work to make your experience amazing!

Changes and timelines

Shooting globally requires a little adaptability, we shoot everywhere, the global stage is not a closed set. Things will happen that are out of our (and human) control, like weather, customs, sharks, etc., Nomadic Creative will produce great content, but sometimes we must adapt and slightly modify the schedule. For Example, we will not ask anyone to shoot in a hurricane (unless that was part of the brief they agreed to). Although though we love our clients, and are loyal to your needs and wishes, our rule of thumb is: Safety First. The creative brief serves as the basis of a contract between you and a creator, the terms and details are locked when the creator has agreed, you have accepted the creator, and the second deposit (confirmation deposit) has been settled, as outlined above. Any changes that are required after the agreement has been entered, i.e. additional videos or a second photo shoot, you will have to contact us immediately. As Nomadic Creative operates on such a short timeline, and in varied time zones, it's a very tight schedule. Therefore, we lock the brief and details after the terms have been agreed to by both parties. Moreover, there may be no additions to an agreed term set (brief). Nomadic Creative may create additional briefs for you, under limited circumstances and at the sole discretion of Nomadic Creative. For example, on the day before the shoot, a client may not add to the shot list or ask the creator for more assets. Conversely, we may agree that changing the time of day, shoot location, or focus points is reasonable, and adapt the brief for you after confirming the changes with your chosen creator. Nomadic Creative reserves the right to create a new brief as your representative to make sure your goals are met. First, we stick to the brief, and prepare for that, and second, the creator won’t be able to accept without another brief that it is a go (deposits paid and consent from the creator).

Shipping

This can be a wild one, so let’s get down to it. It’s your product, you may or may not want it back after we shoot. Cool prototype? Probably yes, energy bar? Hope not. So, shipping to and from are your responsibility. The shipping label to return the products must be generated by you and given to the on-set team (the creator, or maybe just put in the package.) Nomadic Creative will NEVER be responsible for your shipping. Which brings us to customs which vary greatly between regions and countries. It's your responsibility to insure the product or products you’re your shipper, as well as cover any cost associated with customs and import. The client must refrain from shipping things that could delay the shoot, like sending something that shouldn't be shipped to that country. For example: a bottle of wine may not be shipped to Saudi Arabia. Nomadic Creative will bring this up many times, so be prepared, and don’t get mad at us for asking for tracking numbers etc. If there is no mention of return shipping the default is that the creator will not ship it back.

Payment methods

We have multiple easy ways to pay, and since we don’t want to hold up your shoot, or waste anyone's time, we take ACH (electronic bank transfers) or you can easily pay online. Nomadic Creative prefers an ACH transfer due to the cost of Credit Card processing. All processing fees are the responsibility of the client. Invoices for all payment (both complete and pending) are available to you on nomcrre.com always. This being said, to keep up the pace, which is one of the best things about us, we don’t accept checks, unless you are an enterprise client, but if you have to ask, “Are We An Enterprise?’ the answer is probably no.

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